Home
Queries Dashboard
Customer Correspondence Unit
Incoming
11
Current Chats
4
Collapse
PL
Patricia Lam
Correspondence Officer
OPEN CHATS
4
1 need attention
INCOMING INQUIRIES
11
Busy — dive in
AVG RESPONSE TIME
—
Awaiting first
RESOLVED TODAY
0
Keep going!
INCOMING QUERIES
11
All
Urgent!
Sort
Newest first
Oldest first
Most urgent
Sentiment
Nurul Aisyah
!
Confused
S••••45M
First CPF for new job
New to the workforce and asking how employer CPF contributions and allocation work…
3 min ago
Raj Kumar
!
Neutral
S••••23K
CPF transfer to spouse
Wants to transfer CPF savings to his spouse’s Retirement Account and asks about limits…
7 min ago
Lim Hui Ying
!
Happy
S••••78D
CPF nomination update
Would like to update her beneficiary nomination after a change in family circumstances…
10 min ago
Wong Mei Ling
!
Happy
S••••34L
CPF contribution history
Requesting a statement of her CPF contribution history for a loan application…
12 min ago
Ahamed Faizal
!
Sad
S••••89E
Housing withdrawal for HDB flat
Concerned a CPF housing withdrawal may have been wrongly processed for his new flat…
18 min ago
Lee Cheng Wei
!
Neutral
S••••82F
MediShield Life premium
Disputes a MediShield Life premium deduction he says was charged twice this year…
25 min ago
Thomas Lee
!
Frustrated
S••••90G
Self-employed MediSave shortfall
Received a MediSave contribution shortfall notice and is upset about late-payment interest…
30 min ago
Siti Rahimah
!
Confused
S••••01H
Matched Retirement Savings (MRSS)
Unsure whether she qualifies for the Matched Retirement Savings Scheme and how matching works…
45 min ago
Goh Boon Kiat
!
Sad
S••••12J
Withdrawal of CPF savings at 55
Asking how much of his CPF savings he can withdraw now that he has turned 55…
50 min ago
Farah Yusof
!
Frustrated
S••••45R
CPF nomination not updated
Says a nomination update she submitted weeks ago still hasn’t been reflected in her account…
60 min ago
Harpreet Singh
!
Neutral
S••••12P
CPF LIFE plan switch
Asked about switching his CPF LIFE plan and has not replied since our last message…
2 hr ago
You have reached the end of your incoming queries.